Privacy Policy

Miles & Moon LLC ("Miles & Moon," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, or purchase our products.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Subscribe to our newsletter
• Place an order
• Contact our customer service
• Participate in promotions or surveys

This information may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information
• Purchase history
• Communication preferences

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type
• Operating system
• Referring website
• Pages viewed
• Time spent on pages
• Clickstream data
• Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Process and fulfill your orders
• Send transactional emails and order confirmations
• Process payments
• Send administrative information
• Send marketing and promotional communications
• Respond to inquiries and provide customer support
• Personalize your experience
• Monitor and analyze usage trends
• Detect, prevent, and address technical issues
• Improve our website, products, and services
• Comply with legal obligations

3. How We Share Your Information

We may share your information with third parties in the following situations:

3.1 Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, and customer service.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Your Privacy Choices

4.1 Email Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as order confirmations and customer service messages.

4.2 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that such actions could affect the availability and functionality of our website.

4.3 Do Not Track

We do not currently respond to "Do Not Track" signals. However, you can usually choose to set your browser to remove or reject cookies, which will help reduce tracking.

4.4 California Privacy Rights

If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). Please see our CCPA for more information.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised accordingly. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

11. Your Rights Under GDPR (For EU Residents)

If you are a resident of the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making and profiling

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Thank you for trusting Miles & Moon with your personal information.